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Marketing the U.S. in Pakistan

By Katherine Tiedemann Share

By Haider Ali Hussein Mullick

President Obama's new Afghanistan and Pakistan strategy is status-quo plus -- counterterrorism sprinkled with elements of nation building in Afghanistan. However, long-term U.S. interests in the region depend on a stable Pakistan deterred from nuclear proliferation and fomenting regional insurgencies. The real war in Pakistan, however, is not about military actions but about perceptions.

The United States has signed billions of dollars in aid over to Pakistan but sitting in Islamabad two weeks ago I could hardly find a happy Pakistani. The overriding narrative usually goes as follows: the U.S. sporadically uses Pakistan's military, colludes with local leaders, and leaves millions of Pakistanis to clean up the mess. Failing to explain or market its soft power -- aid for schools and hospitals -- Washington relies on Islamabad to highlight its goodwill and mistakes. While this ostensibly strengthens local governance and protects foreign aid workers, it has placed Pakistanis in a state of combustible ignorance. After eight years today most Pakistanis are equally anti-Taliban and anti-U.S. That spells failure for U.S. public diplomacy.

There are several concrete actions both U.S. and Pakistani officials could take to improve the situation.

First, make U.S.-Pakistan partnership clear to Pakistanis by launching a nation-wide media campaign that answers three basic questions in plain language: why should Pakistanis befriend Americans? Why are Americans helping Pakistanis? What will happen if they cut off support? A web portal should be formed (see, for example, my pilot project at www.usaidforme.com), with the help of independent international and national watchdogs that could track and break down U.S. development aid to ordinary Pakistanis. That most of them are rejecting the $7.5 billion Kerry-Lugar aid bill should be a wakeup call that selling -- and not just giving -- such aid is essential for any hope of creating American goodwill.

Islamabad has already engaged in a successful marketing campaign against the Taliban, which it should replicate in order to sell the U.S.'s goodwill to Pakistanis. The Taliban's brutality and their true intentions to create a parallel state were highlighted in private electronic media when Taliban beheaded four Pakistani Special Forces soldiers and lashed a young girl for alleged adultery. Similarly, Pakistanis must be persuaded that Americans are also against the Taliban -- not supporting them as some conspiracy theorists allege -- and want to build their country, but will not tolerate a nuclear-armed failed state.

(Read on)

Keeping ordinary Pakistanis aloof is dangerous. Despite tattered democracy today fewer than half of Pakistanis can read, and many are hooked to firebrand TV anchors blending anti-Americanism with religious nationalism. The majority of Pakistanis I talked to measured relations with the United States in drone attacks and suicide bombings and never in roads, schools, or hospitals built. They have a point: I have yet to see a 'made in America' or 'gift from Americans' sign on a school or shelter. Promoting transparency in the U.S.-Pakistan relationship is only way to break this vicious cycle of ignorance.

Secondly, the recent State Department $30 million public diplomacy campaign will fail if Islamabad does not end its pervasive doublespeak. Pakistani officials I talked to tell me that the mantra in Awan-e-Sadr (the Pakistani White House) is to take full credit for U.S. weapons, satellites, and dollars and still use the United States as a punching bag for drone attacks (even as they secretly tolerate them). This duplicity is must end with a reasonable ‘roadmap to transparency' that explains and sells the U.S.-Pakistan relationship.

For example, United States should initiate public tours of its embassies and consulates. Pakistanis constantly hear rumors of expanding U.S. embassies that house thousands of Marines ready to occupy their country. The surest way to lay them to rest is to show journalists, students, teachers, diplomats, and development experts at work.

Thirdly, Washington and Islamabad should market U.S.-supported socio-economic and investment programs such as private electricity producers, Fulbright scholarships, and building roads for the tribal areas abutting Afghanistan. These are critical, but rarely highlighted, victories. Marketing reconstruction projects in war torn areas, and synchronizing stabilization efforts between security, development, political, and media experts from both countries, is essential. Supporting the Pakistani Army's Engineer corps teams -- the nearest thing to provincial reconstruction teams like those in Iraq and Afghanistan -- in the Swat Valley and surrounding areas, recently allegedly cleared of Taliban, are great places to start working and publicizing.

Lastly, most ordinary Pakistanis, besieged by rising unemployment, energy shortages and food prices, are suspicious of American security firms creating havoc in their country. While necessary, these firms and their personnel must be registered in a public manner and made accountable to local laws.

These are not overnight cure-alls, but rather elements of a roadmap with specific metrics such as frequent polling and benchmarks that will help the United States win the war of perception in Pakistan. Pakistanis are acutely aware of the U.S. calling their country the hub of global terrorism and making contingency plans to secure its nuclear arms, but no one knows about U.S.-sponsored schools or job programs. President Obama must pay heed by implementing a holistic Pakistan policy that jointly measures actions and manages perceptions.

Haider Mullick, who recently returned from a research trip to India and Pakistan, is a senior fellow at the U.S. Joint Special Operations University, a research fellow at the Institute for Social Policy and Understanding, and the author of the forthcoming book-length monograph Pakistan's Security Paradox: Countering and Fomenting Insurgencies.

John Moore/Getty Images

 
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SMCI60652

5:00 PM ET

December 7, 2009

Mullick or Malik?

I.

Why we should be friends: B/c we're terrified of nuclear weapons getting into the hands of Muslims we either can't, or don't really want to understand.

Why are we helping: see above.

What if we cut off aid: Not much for the average person - considering the bulk of our aid has historically gone to your military and to building fancy houses for generals in your defense socieities. That and sending their kids to universities in the US.

The website is a good idea, but as you said, fewer than half of your countrymen can read, so it's not really cost-effective from a benefits analysis.

II.

The weapons, satellite access, and dollars are for positive reinforcement to those who are stressed out by India. The drone attacks are political suicide, even for the army, and seeing as how the intelligence has largely here-to-fore come from the ISI directorate, what's to say the people we're ACTUALLY bombing aren't the TTP that threaten your country, instead of the Afghan Taliban and Al Qaeda that threaten ours? This would, ofcourse, be the use your putting your newly acquired Italian FALCON UAVs to, right? Act on your own intel, and if things go south, blame it on those "ul-loo Amreekees?"

The embassy tour idea is good too, but how do you vet the visitors? The only people that would attend are those that are pre-disposed to like the US anyway, or those that want to draw a diagram of the place. Seriously, you want to give free access to someone to learn the ins and outs of the embassy? So they know how to properly infiltrate it? Am I being too negative?

III.

The road reconstruction idea is great, if only we can be sure that the areas are cleared of all threats. We don't want stories of US Aid workers being beheaded or mysteriously disappearing, in our press.

And won't the public registration of Blackwater or XE, or whatever the heck it's calling itself nowadays, be counter-intuitive to the very purpose of their being in Karachi? It's SUPPOSED to operate with immunity. Until that is, that your ISI turns a few of them over to some 'unsavories' and we get to watch their bodies get dragged here and there.

 

NOREEN AHMED

5:29 PM ET

December 8, 2009

i agree to the point#1 in the

i agree to the point#1 in the post above me

i am a business student residing in karachi. i got an opportunity to talk to the american consul general and a group of political consultants in the consulate as part of a pakistan youth & opinion leaders exchange with the american gov thing, so as a matter of fact echange IS happening (on a small scale though, but somehting is better than nothing); and i kept voicing the same opinion regarding doing something to build the trust deficit between the peoples of the two country and what not. We kept debating the various aspects of the argument and kept roaming round and round in circles the way we always do when it comes to talking out important matters. By the way the talk group consisted of consulate officials, pakistani diplomats, US diplomats, students, pakistani business officials, pakistani media people, US political reporters, pakistani Rotaractors ( a globally oresent voluntary youth body) and the discussion happened in a very relaxed, easy and meaningful way.

So coming back to the point, I got to talk to the Consul General, Mr Stephan Fakkan, during the hi tea. So here i go saying pretty much the same things as you suggested in the article about all that the US needs to do in order to make the pakistani people see the better (and bigger, i guess) side of its exchanges with pakistan and all that it's done to support the infra structure develpment here (obviously i didnt give him such specifically thought out action plans as you did, but i meant what you do and he got my point). And he gives me a simple reply: 'why should the US gov put an effort into yet another thing after doing so much for this country?'
Whoa and he made me see his perspective in a snap with that small sentence. it's the problem of the pakistani people, not theirs, that we don't udnerstand, don't appreciate and hence fail to take an objective, more holistic view of the entire situation, make false assumptions and go about living our lives in ignorance. It doesn't effect them the americans in any way imaginable. We can ocntinue to live their lives as such, and they couldnt care less. They dont need our appreciation or need to make efforts in trying to win our approval especially AFTER all the dollar they've put in bringing about real changes in our lives.

I couldnt agree more

 

FARAZJK

4:34 AM ET

December 15, 2009

Its not only a matter of trust but also a matter or respect

A very nice and informative article.

USA definitely has to market it self in Pakistan and rest of the Muslim world. In the last five decades or so, USA has developed a reputation of a "user" and "exploiter". This reputation has been aggressively backed and pushed forward by successive democratically elected US administrations. Each administration further worsening foreign dealings and policies. Each administration interfering more and more in other nation's internal affairs.

Whatever, the motives behind such decisions, USA was always seen as a country that was trying to inject corruption into already suffering third world countries. USA promoted and supported weak and corrupt dictators and governments in countries like Pakistan to ensure that they remain reliant on its "aid" and "support". Such policies by the US definitely benefited few people but in turn had extremely negative affect on the masses. This over the years developed a hatred towards the US and its cronies. A distance was created between the masses and its leadership.

Today the masses in Pakistan stand on one side of the bridge and the ruling elite and US stand on the other side. Masses feel exposed, cheated and vulnerable. Enemies of the state can see this break in the system and readily exploit it. Today the only reason the religious extremism flourishes in Pakistan is because of this distance and divide.

The first step in marketing the USA should be to let a sincere and trustworthy leadership take control of the country. This leadership should move from the US side of the bridge to the side of the masses. Unless the masses trust their leadership (which they don't at the moment), the chances of building a positive relationship with US are slim. US must listen to the people of Pakistan if they actually care to improve their image here.

The current marketing strategy is definitely proving to be counter productive. US agents misbehaving with local law enforcement agencies, and that too in front of the masses and media. US consulate and embassy staff going around carrying weapons and driving vehicles with fake numbers and then acting arrogant is not a good marketing strategy. Sometimes small mistakes have a bigger impact then the bigger good deeds. People all over thee world are the same, they respect those who respect them and in Pakistan USA has lost that respect. In fact, I personally feel, that with Pakistan and USA, its not really a matter of trust, its a matter of respect. Pakistanis have been disrespected by the US at every level that today the hate and mistrust is fueled by disrespect for each other... but mostly the disrespect that the US shows towards Pakistan.